Orders placed prior to 12pm will be dispatched the same day or dispatched in accordance to your chosen delivery date.

If the gift recipient is not home and you have not given us ‘Authority to Leave the hamper from the Post Office. Calling cards are no longer used within Australia Post so please ensure you provide your recipient's mobile number in order for them to receive safe drop notifications for their delivery. It is the responsibility of the recipient to collect their hamper from the post office. Any hampers returned back to us will incur a re-delivery fee charged to the sender.

We aim towards your hamper being delivered on your chosen date, however, please keep in mind that we use external delivery companies, and your hamper may experience some delays due to unforeseen circumstances. Delay can also occur when the delivery location is in a remote location.

We highly recommend choosing the Startrack shipping option when wanting your hamper to arrive on a specific day. Head to our shipping page for more information.

Yes, Australia Post delivers to Po Boxes throughout Australia.

We are only able to organise same day delivery for Sydney Metro deliveries only. Orders need to be made over the phone and placed before 12pm. To obtain a quote call us on 0423 911 300.

We charge a Flat Rate Shipping price of $13.95 Australia wide for standard delivery only. Startrack and express shipping are available at an additional cost based on location. This will be calculated for you at checkout. For bulk orders to one location a discounted shipping rate will be calculated. Email us at sales@lifesahamper.com.au to find out the exact amount.

No currently we do not ship internationally. Only Australia wide.

Should you wish to cancel your order after placing it, please email our customer service team onsales@lifesahamper.com.auas soon as possible. Cancellations will only be made if hampers have not yet been packed or dispatched from our warehouse. Should you wish to stop a hamper from being delivered whilst in transit, you will also be charged with a redirection delivery cost passed on from our courier company.

All our hampers come packed in our signature high quality black or white magnetic boxes, which can be used again as a keepsake or gift box. Our products are securely placed on our marble tissue paper and shredded paper where necessary.

Boxes are finished with our luxurious satin ribbon, double bowed for a stunning full finish and our Lifes A Hamper swing tag.

Complimentary gift card with message come with all our gift hampers.

Yes, we do! We are able to work closely with you in designing a hamper which meets your vision & brief. We offer our corporate customers customised branding options available at an additional charge. Please contact us to find out more.

Creating a custom hamper is simple. We suggest you look through our website for any products you may want to include in your hamper. Call or email us at sales@lifesahamper.com.au with your chosen products and we will work on designing your gift hamper for you. We will keep in touch via email throughout the entire process.

Yes. Simply contact us and we are more than happy to customise or swap products to suit what you are after. We will then send you an invoice for payment based on the product changes within the hamper.

Contact us at sales@lifesahamper.com.au or call is on 0423 911 300 with your choice of product and we will do our best to source your item to include within your hamper. We will then send you an invoice for payment. Please note payment must be made prior to Lifes A Hamper purchasing any specific products.

Yes, you can. This is available to corporate customers wishing to place ongoing orders on a regular basis. Please call us to discuss your corporate needs.

As long as the hamper is not packed or has left our warehouse, we will try our best to change your order. Please contact us on 0423 911 300 as soon as possible.

Should you have any questions regarding your order please contact our customer service team on 0423 911 300 or at sales@lifesahamper.com.au.

Lifes A Hamper takes great care when packing our hampers to ensure they are packed well & arrive in perfect condition. At times accidents can occur. If an item arrives damaged, please contact us on 0423 911 300 or by emailing a photo of the damaged item tosales@lifesahamper.com.auwithin 48 hours of delivery.

Yes. Please call us on 0423 911 300

In the unlikelihood should a product become unavailable from our supplier we will replace the item with a similar product of equal or greater value.

Once you have completed your checkout and paid for your order, you will receive an order confirmation/invoice via email.

Once a hamper has been dispatched from our warehouse, you will receive an email notification with your tracking number. This number can be used to track the parcel through Startrack or Australia Post. If your recipient has not received their parcel, please notify us within 7 days of dispatch. We can then look into the missing parcel's location by placing an inquiry on your behalf. An inquiry response can take up to 3 days. Please understand it is your responsibility to track the parcel and not Lifes A Hamper.

Credit card, Afterpay, Paypal, Direct Deposit, Google Pay, Shop Pay and Latitude Pay.

Unfortunately, we are unable to enter a discount code to your order once it has been placed. You will however be able to use the discount code off your next order. All discount codes are single use only. One per customer.